Responsible Gaming Commitment
Enjoy sixs6 with awareness. Set your own limits, learn to recognise the signs, and seek support when needed — because your wellbeing matters more than any game.
Important: The minimum age to open an account and participate in any betting or casino activity on sixs6 is 21 years. Accounts are not activated until age verification is complete.
When Does Gaming Become a Problem?
Casino and sports betting is a straightforward form of entertainment for many people. But for a small number, it can slip out of control. sixs6 believes gaming is enjoyable only when it is done consciously and within set limits.
A gambling problem does not appear overnight — it develops gradually. Losing track of how much time or money is being spent, or repeatedly placing bets to try to recover losses, can make the situation worse. On this page we cover those warning signs, tools to protect yourself, and ways to get support.
Under sixs6's Terms and Conditions, every user is responsible for how they use their account. But we do not stop at enforcing rules — we want to help you make the right decisions.
Tools to Keep Yourself Protected
sixs6 helps you stay in control of your gaming. Use the features below to set your own boundaries.
Deposit Limit
Set a daily, weekly, or monthly cap on how much you deposit. Once set, you can lower the limit immediately, but increasing it requires a waiting period.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the system will warn you or end the session, so you do not inadvertently play longer than planned.
Bet Limit
Set a maximum on how much you can wager per bet or within a given period. This reduces the risk of large losses.
Loss Limit
Play will stop automatically once you have lost a set amount. You will not be able to place further bets until the next session.
Cooling-Off Period
If you want to take a break, you can temporarily close your account for anywhere from 24 hours to 6 weeks. During the break you will not be able to log in or make deposits.
Self-Exclusion
If you feel your gaming is getting out of control, contact sixs6 support to request a long-term self-exclusion. Your account will be completely inactive for the duration.
To use any of these features, go to your account settings or contact our 24/7 live chat support directly. Our team is always available to help in both Bengali and English.
Warning Signs
If you notice any of the following in yourself or a family member, do not ignore them.
- Repeatedly placing bets to try to recover lost money ("chasing losses")
- Lying to family or friends about how much time or money is spent on gaming
- Neglecting daily responsibilities — work, studies, family duties — to focus on gaming
- Taking on debt or spending savings to fund gaming
- Feeling restless, irritable, or anxious when not playing
- Being unable to stop even after a big win, and betting even more
- Having trouble sleeping because of thoughts about gaming
Assess Yourself
Ask yourself the questions below honestly. Your answers will point you in the right direction.
Self-Assessment Questions
- Am I spending more time or money than the limits I set for myself?
- After a loss, do I try to win back the money by betting more?
- Is gaming affecting my family relationships or my work?
- Am I being honest with the people close to me about how much I play?
- Do I place bets to escape stress or loneliness?
- Do I feel restless or irritable when I am not playing?
If you answered "yes" to two or more questions, please speak with the sixs6 support team or a professional counsellor.
Where to Find Support?
Admitting there is a problem takes courage. You do not have to face it alone — support is available through the channels below.
sixs6 Live Chat Support
Our support team is available 24 hours a day, 7 days a week, in both Bengali and English. If you want to set a deposit limit, take a break, or request self-exclusion, just tell us in the chat — everything will be arranged immediately.
Contact by Email
You can also write to our support team by email. Self-exclusion or account closure requests sent by email are recorded and processed quickly. Email address: [email protected]
Family and Trusted People
Talk to the people close to you. Family members or trusted friends often notice the first warning signs. Take their concerns seriously — support from relationships matters.
Professional Mental Health Counselling
In Bangladesh, psychiatrists and mental health counsellors provide confidential support. You can approach a district hospital or a private clinic. Seeking professional advice is not a sign of weakness — it is the right step.
Support Groups
Support groups made up of people who have dealt with gambling problems offer mutual understanding and a space to share experiences. Joining such a community can ease loneliness and make the path to recovery easier.
sixs6's Commitment
sixs6 believes that responsible gaming is a shared responsibility. We put measures in place on the platform to help you stay in control — but the final decision is always yours.
Our system automatically detects unusual gaming patterns and can place temporary restrictions on an account when necessary. If we believe someone is at risk, we reach out to them directly.
To protect minors, we follow a strict age verification process. No one under 21 can create an account or make a deposit on sixs6.
Under our Privacy Policy, all information related to responsible gaming requests is kept strictly confidential. Your request is never shared with anyone else.
Visit our FAQ section for answers to common questions — you will find detailed information on accounts, payments, and support.
Key Principles to Remember
- Only play with money you can afford to lose
- Do not treat gaming as a source of income
- Set your time and money limits before you start
- Take regular breaks — close the app and step outside
- Never bet when you are stressed or upset
- Asking for help is the most courageous thing you can do